Problem With State Hot Water Heater

Problem With State Hot Water Heater

by Reva L. Grant
(Country Club Hills, IL)

Hello. I am a State Water Heater customer. My home was built in beginning in June of 2004. On last week my water heater without warning began to gush out water.

The water came from behind the pvc ring around the relief valve. I heard a pop sound went to the basement and found that the pvc ring had cracked and the pressure from the water on the inside of the tank had pushed it away from the tank around the relief valve.

My service man from sears heating and cooling and a service man from Wells Heating & Cooling say they've never seen anything like it and that the only thing that can be done is to replace the tank.

I'm very disturbed by this. I've had several homes, each over fifty years old and the hot water tank last more than ten to 15 years. My home is as old as my tank: seven (6) years old. This lead me to do some research.

My State water heater tank says that it was manufactured in 2003, but according to the service man I was informed that looking at the last two digits of my serial number will tell me what year it was manufactured. According to my serial number my State water heater was manufactured in 1995. Can you please research my Model and serial number for the purpose of warranty and replacement. Model: PR675NRRS Serial: J03307895

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Jul 19, 2015
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2 times went bad
by: Anonymous

Twice I've owned State Water heaters that came with the last two homes I bought. First one constant headache constant fault codes and eventually went out. well second one I am trying to figure out as I am writing this. Fault codes!!!! Its in a clean furnace room and professionally installed. Annual maintenance checks and 6 years old. Been having problems off and on all this year and now Im ready to replace and never buy this product again. Horrible.

Jul 29, 2013
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WARNING: State Water Heaters only last 4 years!!!
by: Anonymous

We have had the same problem! State water heaters only last 4 years. We installed one in 2005; it went bad in 2009. They gave us another under warranty and just this past weekend it burst again emptying all of its water out onto my floor. The most these State brand water heaters are good for is 4 years! The total warranty was 6 years and they are not replacing this one...however I would never ever get this brand again! There has to be something faulty in the manufacturing of this brand! Stay away from it at all costs! Or it will cost you...and not just to put in a water heater...it cost us over $700 to have our carpets extracted and baseboards repaired!

Jul 17, 2013
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State Heater Age
by: Anonymous

Serial Number first 3 digits indicate date of manufacture. Letter corresponds to month and next two digits are the last two digits of the year it was made. So J03 would be Oct (J is 10th letter and Oct. is 10th month) and 03 is for 2003.

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