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State Water Heater so called Warranty is a joke

by Virginia Gonzales
(Texas)

Purchased a State Select Water Heater. I contacted the Select State company because it wouldn't work. They wouldn't even help me to troubleshoot it. The water heater was purchased in April 2015. They gave me all kinds of excuses when it came to the warranty. They wanted pictures of where the water heater was being stored because they said it could not be inside the house in any bedroom or bathroom. I sent them pictures of it being outside and its own compartment unit. Then they said that it did not meet their National Fuel and gas code of where it was being stored. Needless to say I will never purchase another State select water heater again and I will definitely make sure my family doesn't either.

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