Bosch Water Heater Blues
by Jim Steward
(Woodstock, Ontario Canada)
I have had a Bosch tankless water heater for 4 years now and wish every second I had kept a tank type.
In 20 years never had a problem or service call with the tank, one year into the thankless and need a service call because flame wouldn't stay lit. $80 later! 4 years now and flame keeps going off-on-off-on.... when you shower.
Called Bosch, may has well called my Grandmother. I did my research and changed all the water faucet cartridges to ensure no cross over, checked water pressure, lubricated components per the manual, flushed the heat exchanger lines, guess what, still happens.
All Bosch could tell me was "could be a million different things". Told him what I have done, still the same response, wasn't really interested in my problems or what I have done to try to correct them.
After an $1,800 4 year investment, the Bosch tankless water heater sucks and I hope I can save someone else the money and aggravation that I have encountered.
Good luck, choose wisely!
Jim in Canada