by Zee from water heater reviews
(Canada)
How to diagnose problems on Paloma tankless water heaters. Find the most common problems and troubleshooting codes on Paloma water heaters.
Is your Paloma unit not producing enough hot water or water is cold?
Is the hot water too hot for your shower?
Do you have problems with the low heater performance and faulty inner component parts?
If your Paloma unit is not working or have problems described above and it shows the error code on the display, always try to reset the system first before calling the technician. If the code still exists take the corrective active to fix the problem. Proper diagnose means easy and cheaper fix.
If your Paloma tankless unit shows the error code 11 or 12 there are several possible causes:
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