Problem With State Hot Water Heater
by Reva L. Grant
(Country Club Hills, IL)
Hello. I am a State Water Heater customer. My home was built in beginning in June of 2004. On last week my water heater without warning began to gush out water.
The water came from behind the pvc ring around the relief valve. I heard a pop sound went to the basement and found that the pvc ring had cracked and the pressure from the water on the inside of the tank had pushed it away from the tank around the relief valve.
My service man from sears heating and cooling and a service man from Wells Heating & Cooling say they've never seen anything like it and that the only thing that can be done is to replace the tank.
I'm very disturbed by this. I've had several homes, each over fifty years old and the hot water tank last more than ten to 15 years. My home is as old as my tank: seven (6) years old. This lead me to do some research.
My State water heater tank says that it was manufactured in 2003, but according to the service man I was informed that looking at the last two digits of my serial number will tell me what year it was manufactured. According to my serial number my State water heater was manufactured in 1995. Can you please research my Model and serial number for the purpose of warranty and replacement. Model: PR675NRRS Serial: J03307895