- Find Plumbers In Your Area -

Get Free Plumbing Quotes!

AO Smith Electric 50 gallon Short

by Keith
(Eugene,Oregon)

Today I bought an AO Smith electric water heater from Lowes. It’s a 50 gallon short. I hooked up the water, then the wires. When I turned the breaker on, the wires began making a sizzling sound and smoking. I immediately shut the breaker off. Upon inspection, I saw water in the electrical box on top of the water heater. I took the “trough” shaped electrical box off to look deeper inside and found the entire electrical area and insulation completely full of water. Apparently, when I filled the tank, there was some kind of defect inside which filled the insulation area and electrical system with water as well. It’s a darn good thing I did not touch the tank or that my wife did not touch a faucet in the house. Potentially the entire plumbing system may have been electrified at that point. I'm returning it first thing and demanding a full refund and switching to another brand. Not taking the risk of electrocution in the shower.

Click here to post comments

Join in and write your own page! It's easy to do. How? Simply click here to return to AO Smith.

emergency plumber