How to Extend the Life of a
Water Heater
Fixing Hard Water Problem

electric water heater

If you are the owner of an older tank-type water heater, no matter if it is Rheem, AO Smith, Bradford White, Kenmore, or any other brand, gas, or electric type, you have probably noticed that your water heater is not performing as well as before? Or, maybe the performance is down, and the unit is not as efficient as it used to be, resulting in higher bills?

Does it take more time to heat the water and reach the set temperature? Also, do you hear an unusual sound and the energy usage has increased?

These signs are the most distinctive proofs that sediments or mineral deposits are accumulated inside the heater's tank and on its elements. The common name for deposit is "scale," and the cause is – hard water.

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So, what can be done when the water coming from the water supply system is more or less hard?

Plumbers recommend a few solutions, but let's first clarify how water becomes hard, or why it is soft in Vancouver and New York, hard in Toronto and New Orleans, and extremely hard in Regina and Las Vegas.

Calcium in the city water

Imagine rain falling, soaking the soil, gravel, rocks... On its journey to the depth of the earth, the water dissolves some structures, and the elements such as metal ions became a part of the water. You don't need to know the whole chemical process, but remember that water hardness depends on at least two factors – the quality of the soil and water characteristics. After all, water supply companies deliver water not only from natural underground reservoirs and springs but also from lakes, rivers...

When you consider all this, it is clear why differences appear.

Water hardness usually refers to the presence of calcium and magnesium ions. You can see it easily as fine white deposits on the taps, tiles, and especially inside the dark pot in which water was boiling. If you don't remove residues, deposits will buildup, which is exactly what happens inside a water heater.

There are different measurement units to determine calcium presence in water, but let's consider grain per gallon (gpg), defined as one grain (64.8 mg) of calcium carbonate dissolved in one US gallon of water. Here is a short table that shows different levels of hardness:

  • Soft water: 0-1 gpg
  • Slightly hard water: 1.1-3.5 gpg
  • Moderately hard water: 3.6-7 gpg
  • Hard water: 7.1-10.5 gpg
  • Very hard water: over 10.5 gpg

The tap water in Vancouver is soft (0.3 gpg), in Toronto, it is hard (7.5 gpg), but in Calgary and Regina, the water is very hard, 11.7 and 29 respectively.

You can find information about water hardness in your municipality on the internet or from the water supplier. Check out the map of hard water in North America.

Be prepared to take some measures permanently if you live in areas with hard water.

emergency plumber

Can the problem be solved using a water softener?

Let's go back to hot water heaters.

There are some differences between the damage caused by scaling on electric and gas water heaters, but the common problem is poor heat transfer to the water and lower efficiency.

In electric water heaters, the scale forms on the heating elements first, then crushes and falls to the bottom. The efficiency of the heating element decreases, and it eventually overheats and burns out.

As the gas burner and flame in gas water heaters are located at the bottom, so when water is heated, the sediment buildup acts as an insulator reducing the energy transfer. Thus, the tank becomes overheated, which may lead to failure, cracking, and eventually leaking. Deposits on the bottom of the tank in both types may be increased so much that holding capacity becomes reduced.

In a tankless water heater, the scale is forming slower and later because of continuous water flow and high water velocity, but some parts are threatened yet.

For easier draining and flushing of tankless water heaters, it is recommended to buy and install isolation valves and flush kits.

Some tankless models are equipped with features that enable or reduce the risk of the scale buildup, while the advanced electronics inform if such a problem occurs by displaying an error code. Due to the delicate elements and safety in general, this work should be performed by the licensed plumber.

Best solutions to deal with the hard water

Install a water softener

To sum up: Hard water is bad for water heaters. The most powerful solution to eliminate water hardness is to install a water softener.

Water softeners remove calcium, magnesium, and other particles from the water through an ion exchanging process. Many types of water softening systems are packed into the well-designed cabinet(s), equipped with additional features.

They remove minerals from the place where plumbing pipes enter your home so that all appliances are protected. An average softener costs a few hundred dollars, more or less expensive softeners are also available, but keep in mind that all require regular maintenance for the long-term operation.

Some water heater manufacturers offer unique softeners for their heaters, for example, Noritz, which proposes its Scale Shield – Anti-Scale Hard Water Treatment System.

Tip: The water softener system may be rented; check out this option, too.

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Can flushing solve the hard water problem?

Flushing is the next preventive maintenance to protect your hot water heater from sediment buildup and potential damage. If you drain and flush the tank regularly, the scale will not accumulate into a thick layer. The frequency of this method depends on water hardness and should be done at least once a year.

If the home water is very hard, you might have to flush the system more often – even three times a year, leading to the water, energy, and time waste.

Some technicians recommend using cider vinegar for cleaning, but be careful in any case– if the tank is old, the cleaning process can bring more bad than good, especially if it is done unprofessionally.

As the risk of scale buildup increases with a rise of the water temperature, follow the manufacturer's instructions, adjust the thermostat properly and avoid temperature settings above 120 degrees Fahrenheit.

Hard water makes additional expenses for your household budget; it shortens the lifespan of water heaters, washing machines, dishwashers, coffeemakers, and all appliances that warm up the water. Hard water also reduces the life and functionality of fixtures and plumbing pipes.

The deposits remain hidden in the interior, inaccessible to day-to-day maintenance, so you need to think on time and take steps advised by experts.

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