Problem with Kenmore Hydrosense gas water heater
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Problem with Kenmore Hydrosense gas water heater

by Jackie
(US)

Please help, my Kenmore Hydrosense gas water heater won't light so the unit doesn't work. I don't have a hot water and don't know what to do.

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Problem with Kenmore Hydrosense gas water heater

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Jan 04, 2011
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pilot light not stable
by: Anonymous

I depressed pilot light and pressed ignition light till it lit. waited 30 seconds till i turned the knob to desired temp. it stay on for about 5 mins then turns off.

May 18, 2010
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Troubleshooting Kenmore Hydrosense gas water heater
by: Mark

There are many reasons why your Kenmore Hydrosense water heater doesn't want to light the pilot flame. I will try to cover few of them, but first check is the water heater getting gas at all, the manual shut off valve might be closed or the water heater is getting a low gas pressure.

1. Your Kenmore gas water heater has the pilot light that is ignited by an electric spark generated by the electrode when the igniter button is pressed. One of the reasons for the problem you are having with the pilot light might be the igniter, which is not functioning properly. If that is the case, than you have to replace it. To test your igniter system look at the electrode while activating the igniter. There should be a visible spark released by the electrode. If electrode is rusty or dirty, it might prevent the spark from generating. Use the fine grit sandpaper to clean the electrode.

2. If you suspect a flammable vapor incident occur, do not use the unit. Since your Kenmore HydroSense is equipped with a thermal switch, it is designed to shut off the gas supply if there are flammable vapors.

3. If the pilot light orifice or pilot line is clogged, clean it.

4. Your gas valve might not be working properly, I would call the technician.

I hope this will help your Kenmore water heater to work again.

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